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  3. Report Server not Starting

Report Server not Starting

Scheduled Pinned Locked Moved Support
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  • R
    R
    richard21
    wrote on last edited by
    #1

    Hi,

    I have an issue where the report server wont start I get the below error in the Commons-daemon log

    [2024-08-27 12:52:14] [info]  [ 7460] Apache Commons Daemon procrun finished.
    [2024-08-27 12:52:35] [info]  [ 5472] Apache Commons Daemon procrun (1.3.1.0 64-bit) started.
    [2024-08-27 12:52:36] [info]  [ 5472] Running Service 'nxreportd'...
    [2024-08-27 12:52:36] [info]  [ 1524] Starting service...
    [2024-08-27 12:52:36] [error] [  740] FindClass org/netxms/reporting/Startup failed
    [2024-08-27 12:52:36] [error] [ 1524] Failed to start Java
    [2024-08-27 12:52:36] [error] [ 1524] ServiceStart returned 4.
    [2024-08-27 12:52:36] [info]  [ 5472] Run service finished.
    [2024-08-27 12:52:36] [info]  [ 5472] Apache Commons Daemon procrun finished.

    I am running version 5.0.7 on Windows Server 2019 with MSSQL database on the same server

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    • F
      F
      Filipp Sudanov
      wrote on last edited by
      #2

      Java 11 or later should be installed on the system

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