v5.1.3 Android Client

cserzs

Hi Alex, I use the latest 5.2.3 version. I will check the logs ASAP.
Best regards, Zsolt

cserzs

Hi Alex,

The following information about the failed NetXMS core startup is in the netxmsd.log:

2025.07.09 19:56:22.642 *I* [logger ] Log file opened (rotation policy 2, max size 16777216)
2025.07.09 19:56:22.642 *I* [startup ] Starting NetXMS server version 5.2.3 build tag 5.2-345-g0ca84eba5b
2025.07.09 19:56:22.642 *I* [startup ] System time zone is KXX+02KXX
2025.07.09 19:56:22.642 *I* [logger ] Debug level set to 0
2025.07.09 19:56:22.642 *I* [config ] Main configuration file: C:\NetXMS\etc\netxmsd.conf
2025.07.09 19:56:22.642 *I* [config ] Configuration tree:
2025.07.09 19:56:22.642 *I* [config ] config
2025.07.09 19:56:22.642 *I* [config ] +- server
2025.07.09 19:56:22.642 *I* [config ] +- DBDriver
2025.07.09 19:56:22.642 *I* [config ] | value: pgsql.ddr
2025.07.09 19:56:22.642 *I* [config ] +- DBServer
2025.07.09 19:56:22.642 *I* [config ] | value: localhost
2025.07.09 19:56:22.642 *I* [config ] +- DBName
2025.07.09 19:56:22.642 *I* [config ] | value: netxms_db
2025.07.09 19:56:22.642 *I* [config ] +- DBLogin
2025.07.09 19:56:22.642 *I* [config ] | value: netxms
2025.07.09 19:56:22.642 *I* [config ] +- DBPassword
2025.07.09 19:56:22.642 *I* [config ] | value: ********
2025.07.09 19:56:22.642 *I* [config ] +- LogFile
2025.07.09 19:56:22.642 *I* [config ] | value: C:\NetXMS\log\netxmsd.log
2025.07.09 19:56:22.642 *I* [config ] +- Module
2025.07.09 19:56:22.642 *I* [config ] | value: webapi,Y
2025.07.09 19:56:22.642 *I* [config ] +- ListenerPort
2025.07.09 19:56:22.642 *I* [config ] value: 8000
2025.07.09 19:56:22.644 *I* [startup ] System hardware ID 29BD12835A0F6AC5ECC19D4AF52693A9320DC403
2025.07.09 19:56:22.650 *I* [db.drv ] Database driver "pgsql.ddr" loaded and initialized successfully
2025.07.09 19:56:22.651 *I* [comm.listener ] SocketListener/LocalAdmin: listening on 127.0.0.1:21784
2025.07.09 19:56:22.651 *I* [comm.listener ] SocketListener/LocalAdmin: listening on [127.0.0.1]:21784
2025.07.09 19:56:23.308 *I* [startup ] Server ID 33C6C28F00000029
2025.07.09 19:56:23.331 *I* [db.writer ] DBWriter/Housekeeper interlock is OFF
2025.07.09 19:56:23.334 *I* [crypto ] Crypto library initialized (OpenSSL 3.0.15 3 Sep 2024)
2025.07.09 19:56:23.334 *I* [crypto.cert ] Server certificate not set
2025.07.09 19:56:23.334 *I* [crypto.cert ] Internal CA certificate not set
2025.07.09 19:56:23.423 *I* [macdb ] OUI-24 database loaded (32548 entries)
2025.07.09 19:56:23.430 *I* [macdb ] OUI-28 database loaded (4403 entries)
2025.07.09 19:56:23.437 *I* [macdb ] OUI-36 database loaded (5046 entries)
2025.07.09 19:56:23.443 *E* [modules ] Unable to load module "webapi" (The specified module cannot be found.)

Without the ",Y" the result is the same.

best regards, Zsolt

Alex Kirhenshtein

Looks like webapi module was not packaged in 5.1. I recommend you to upgrade to latest (5.2.4 at the moment) version.

cserzs

I upgraded my server from v5.2.3 to v5.2.4, but unfortunately the situation has not changed.
If I add the line "Module = webapi" to the netxmsd.conf file, the NetXMS core service will no longer start.

Alex Kirhenshtein

Do you install from packages or build from source?

cserzs

Hi Alex,

I used the netxms-server-5.2.4-x64.exe file for the upgrade, as my system has less than 250 nodes.
Another experience is that the netxms-webui-5.2.4-x64.exe cannot be downloaded from the https://netxms.com/downloads page.

Best regard, Zsolt

Filipp Sudanov

Yes, looks that there's still a bug with webapi packaging, will check with developers.
Webui should now be available for download (but, just in case, you can use any 5.2 webui or desktop ui with 5.2.4)

cserzs

Hi Filipp,

Thank you in advance. Is there a chance that the problem will be fixed in the next version?

BR, Zsolt

Alex Kirhenshtein

It's fixed in upcoming 5.2.5

cserzs

Hi Alex,

I upgraded to version 5.2.5. Then, when I added the line "Module=webapi" to the \\NetXMS\etc\netxmsd.conf file, the core NetXMS service
started without any problem (it always stopped with the previous version).
Despite this, unfortunately, the mobile app still does not connect to the server (error code: 404).
I access the server from my mobile phone via a VPN connection.
What is the syntax of the "Hostname or IP" parameter in the mobile app?

BR, Zsolt

Filipp Sudanov

The syntax is URL-like
http://hostname:port or http://IP:port

It's adviced to put e.g. nginx as reverse proxy to add ssl (then url would obviously by https://), but if you use VPN you are good with just http

Alex Kirhenshtein

@cserzs said in v5.1.3 Android Client:

What is the syntax of the "Hostname or IP" parameter in the mobile app?

You can check if endpoint is correct - it should return information about the API itself, something like:

{"description": "NetXMS web service API", "version": "5.2.3.21", "build": "5.2-366-g15daea330f", "apiVersion": 1}⏎

cserzs

Hi,

Thank you for your support.
Can this webapi test be performed in a browser, e.g. with the URL "http://ipaddress:port/webapi"?
I tried this, but unfortunately I didn't get any results.

If I enter the Hostname or IP parameter in the format http://ipaddress:port in the Android app, I get an error code 500.

WSallade

Have exact same issue. v5.2.6 on Debian, getting error 500 with Android app.

Have webapi module loaded and get http://<server ip>:8000 returns "{"description": "NetXMS web service API", "version": "5.2.6", "build": "5.2-443-ge9a696f0c2", "apiVersion": 1}", so this looks good.

Filipp Sudanov

Can you capture network traffic on server's 8000 port using tcpdump (tcpdump -s 0 -w snmp.pcap port 8000) or Wireshark if you are on Windows.
You can send resulting file to me via private message.

Also check netxmsd log, may be there are some error messages there.

tolimanjo

I was getting the '500' error from the client when using HTTP, and a packet capture showed HTTPS style connection attempts to the server. Perhaps Android was trying to be helpful?
Anyway, putting an HTTPS-HTTP proxy in front of the server (and specifying https:// on the client) fixed the problem.

Alex Kirhenshtein

@tolimanjo said in v5.1.3 Android Client:

I was getting the '500' error from the client when using HTTP, and a packet capture showed HTTPS style connection attempts to the server. Perhaps Android was trying to be helpful?
Anyway, putting an HTTPS-HTTP proxy in front of the server (and specifying https:// on the client) fixed the problem.

if protocol is not specified in the connection string, https:// is added.

cwl

@tolimanjo said in v5.1.3 Android Client:

Anyway, putting an HTTPS-HTTP proxy in front of the server (and specifying https:// on the client) fixed the problem.

Indeed, with nginx and a few lines in config it works via https.

As for now it doen't look like offering much - no information on nodes, dashboard not working; will be implemented one day, I hope.
Thq question is: the application does not notify about alarms as I can see. Is that correct?

NosekTomas

Hi,
I'm starting to play around with NetXMS and I can't seem to connect the new application. Or rather, I can't get the WebAPI to work/open.

I used NetXMS a long time ago, and now I'm coming back to it. Back then, there was still the old Android application, which communicated via its mgmt port.

Unfortunately, I couldn't find any documentation on how to get this new application up and running; the documentation refers to the old version.

If I understand this thread correctly, the application requires the new WebAPI – the one that is set up as a module in netxmsd.conf (not the old one that was installed via a war file and tomcat).

I added the following section to netxmsd.conf:

Module = webapi

[WEBAPI]
ListenerPort = 8000

According to the logs, it looks like the module has loaded, but is it only accessible from the localhost address? I haven't been able to change this in any way. Port 8000 is not available when trying to connect to the netxms server.

root@netxms-testing:/etc# ss -tulpn | grep 8000
tcp   LISTEN 0      4096       127.0.0.1:8000       0.0.0.0:*    users:(("netxmsd",pid=8114,fd=21))

Can anyone please help me or send me a link to existing documentation?

Thank you very much.

Filipp Sudanov

@nosektomas said in v5.1.3 Android Client:

Hi,
I'm starting to play around with NetXMS and I can't seem to connect the new application. Or rather, I can't get the WebAPI to work/open.

I used NetXMS a long time ago, and now I'm coming back to it. Back then, there was still the old Android application, which communicated via its mgmt port.

Unfortunately, I couldn't find any documentation on how to get this new application up and running; the documentation refers to the old version.

If I understand this thread correctly, the application requires the new WebAPI – the one that is set up as a module in netxmsd.conf (not the old one that was installed via a war file and tomcat).

Hi and welcome back

Mobile app expects the endpoint to be https, while server module produces only http. Prior to 6.0.2 recommendation was to put nginx in reverse proxy mode. In 6.0.2 now includes reproxy, which is started by server process. You need to generate certificate files and then the following server config should work:

[WEBAPI]
TLSEnable = yes
TLSCertificate = /opt/netxms/etc/server.crt
TLSCertificateKey = /opt/netxms/etc/server.key
TLSPort = 8443

Documentation is a bit behind because this is work in progress, but should be updated soon.

NetXMS Forum

v5.1.3 Android Client