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  3. Upgrade to 6.0.0 - Database upgrade fails

Upgrade to 6.0.0 - Database upgrade fails

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  • T
    T
    twparker
    wrote on last edited by
    #8

    Hello,

    I am running into a similar issue on a Ubuntu installation where the database has taken multiple days to upgrade showing that it is converting idata and tdata tables, but never completing.

    Thanks in advance!

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    • V
      V
      Victor Kirhenshtein
      wrote on last edited by
      #9

      Just published version 6.0.1 that should address database upgrade issue. Now it does not convert data immediately, but do this in background while server is running, in chunks by 24 hors, so you should gradually get your collected data back, starting from most recent.

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      • S
        S
        SmEed
        wrote on last edited by
        #10

        It looks good. Thanks a lot and best regards from KTM. šŸ˜‰

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        • D
          D
          dreamscape
          wrote on last edited by
          #11

          Thanks for the update, I'm still having issues with my one though.....

          I restored the db back to the version 5.2.8 before i updated to 6.0.0

          I've then run the new version 6.0.1 but the core service will not start, log file says:

          2026.02.10 08:47:19.444 *E* [db] Your database has format version 52.23, but server is compiled for version 60.32

          If i then try 'nxdbmgr check' i get:

          C:\NetXMS\bin>nxdbmgr check
          NetXMS Database Manager Version 6.0.1 Build 6.0-469-g5e68d5db1d

          Error loading configuration file

          Any ideas please?

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          • F
            F
            Filipp Sudanov
            wrote on last edited by
            #12

            @dreamscape said in Upgrade to 6.0.0 - Database upgrade fails:

            C:\NetXMS\bin>nxdbmgr check
            NetXMS Database Manager Version 6.0.1 Build 6.0-469-g5e68d5db1d

            Error loading configuration file

            Make sure you run this in cmd session started with administrator rights - looks like there's access right issue to the server config file.

            Message Your database has format version 52.23, but server is compiled for version 60.32 means that nxdbmgr upgraded did not happen (first part of format version is basically netxms version, so 52.23 means that database format is for 5.2.x).

            nxdbmgr check will tell that db version is old, so try running nxdbmgr upgrade

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              dreamscape
              wrote on last edited by
              #13

              Thanks for the quick reply, yes, school boy error, it was admin cmd access.

              currently sat at:

              2026.02.10 11:35:45.590 *I* [dc.v5migrateĀ  Ā  Ā  ] Migrating recent data from v5 tables (106 idata, 3 tdata)

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              • F
                F
                Filipp Sudanov
                wrote on last edited by
                #14

                yes, that's background migration, server reads collected data both from non-migrated and migrated tables, so everything should work even during migration.
                Would be interesting to know how long it takes on your system and how big it is (sh st output - number of nodes, dci count, size of the DB)

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                • D
                  D
                  dreamscape
                  wrote on last edited by
                  #15

                  Finished in about 15 minutes, db is around 8GB, not sure how many nodes

                  2026.02.10 11:35:45.590 *I* [dc.v5migrateĀ  Ā  Ā  ] Migrating recent data from v5 tables (106 idata, 3 tdata)
                  2026.02.10 11:50:21.154 *I* [dc.v5migrateĀ  Ā  Ā  ] Recent v5 data migration completed (109 tables migrated)

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                  • T
                    T
                    twparker
                    wrote on last edited by
                    #16

                    I can see that the database upgrade is happening in the background, but the netxms-server service won't start.

                    "Your database has format version 60.7, but server is compiled for version 60.32"

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                    • F
                      F
                      Filipp Sudanov
                      wrote on last edited by
                      #17

                      @twparker said in Upgrade to 6.0.0 - Database upgrade fails:

                      I can see that the database upgrade is happening in the background, but the netxms-server service won't start.
                      "Your database has format version 60.7, but server is compiled for version 60.32"

                      Are you still in upgrade to 6.0.0, or you've restarted upgrade to 6.0.1?

                      ...happening in the background - is it nxdbmgr background-upgrade running? If so, you need for it to finish and then run nxdbmgr upgrade again - it will upgrade schema further. This step could be a background one in 5.2, but when upgrading to 6.0 we need it to complete prior to subsequent db upgrade steps.

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                      • T
                        T
                        twparker
                        wrote on last edited by
                        #18

                        I saw the database upgrade start when I used apt get upgrade. I thought that the server could then be started while that was running, but I suppose not.

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                        • D
                          D
                          dlauwers
                          wrote on last edited by
                          #19

                          Hi,

                          Did all the updates/upgrades to be on 6.01, rebooted, bus till

                          NetXMS Database Manager Version 6.0.1 Build 6.0-469-g5e68d5db1d

                          Upgrading database...
                          Upgrading from version 60.7 to 60.8
                          SQL query failed (25P02 ERROR:Ā  current transaction is aborted, commands ignored until end of transaction block):
                          CREATE TABLE tdata_16066 (item_id integer not null,tdata_timestamp bigint not null,tdata_value text null, PRIMARY KEY(item_id,tdata_timestamp))
                          Rolling back last stage due to upgrade errors...
                          Database upgrade failed

                          On Debian 13
                          PostgreSQL 17.7

                          Any fixes or workarrounds ?

                          Thanks

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                          • T
                            T
                            twparker
                            wrote on last edited by
                            #20

                            I am receiving similar errors, but I believe I caused my own problems by running the commands that Victor posted earlier.

                            DROP TABLE idata;
                            CREATE TABLE idata
                            (
                            Ā  item_id integer not null,
                            Ā  idata_timestamp integer not null,
                            Ā  idata_value varchar(255) null,
                            Ā  raw_value varchar(255) null
                            );
                            DROP TABLE tdata;
                            CREATE TABLE tdata
                            (
                            Ā  item_id integer not null,
                            Ā  tdata_timestamp integer not null,
                            Ā  tdata_value varchar(max) null
                            );

                            Is my database irrevocably damaged?

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                            • F
                              F
                              Filipp Sudanov
                              wrote on last edited by
                              #21

                              dlauwers, twparker
                              can you run
                              nxdbmgr -t upgrade

                              This is to see what exactly it's doing there

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                              • T
                                T
                                twparker
                                wrote on last edited by
                                #22

                                Getting a lot of text - here's a snippet

                                DROP TABLE tdata_8505
                                >>> RELEASE SAVEPOINT nxdbmgr_1771000353984
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_0'
                                >>> CREATE TABLE tdata_8505 (item_id integer not null,tdata_timestamp bigint not null,tdata_value text null, PRIMARY KEY(item_id,tdata_timestamp))
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_1'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_2'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_3'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_4'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_5'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_6'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_7'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_8'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_9'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_0'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_1'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_2'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_3'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_4'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_5'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_6'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_7'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_8'
                                >>> SELECT var_value FROM metadata WHERE var_name='TDataIndexCreationCommand_9'
                                >>> SELECT COUNT(*) FROM idata_74790

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                                • T
                                  T
                                  twparker
                                  wrote on last edited by
                                  #23

                                  This appears more relevant

                                  >>> RELEASE SAVEPOINT nxdbmgr_1771000399839
                                  >>> SELECT var_value FROM metadata WHERE var_name='IDataTableCreationCommand'
                                  >>> CREATE TABLE idata_46970 (item_id integer not null,idata_timestamp bigint not null,idata_value varchar(255) null,raw_value varchar(255) null, PRIMARY KEY(item_id,idata_timestamp))
                                  SQL query failed (25P02 ERROR:  current transaction is aborted, commands ignored until end of transaction block):
                                  CREATE TABLE idata_46970 (item_id integer not null,idata_timestamp bigint not null,idata_value varchar(255) null,raw_value varchar(255) null, PRIMARY KEY(item_id,idata_timestamp))
                                  Rolling back last stage due to upgrade errors...
                                  Database upgrade failed
                                  >>> SELECT var_value FROM metadata WHERE var_name='PendingOnlineUpgrades'
                                  
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                                    F
                                    Filipp Sudanov
                                    wrote on last edited by
                                    #24

                                    There was some query just before CREATE TABLE idata_46970 which failed.
                                    60.7 to 60.8 handles idata/tdata tables, doing this:

                                    Ā  1. Check if idata_<id> exists
                                    Ā  2. If the table is empty → DROP it
                                    Ā  3. If the table is not empty → RENAME it to idata_v5_<id>
                                    Ā  4. Create a new idata_<id> table using CreateIDataTable(id)

                                    Pls check, do you have
                                    idata_46970
                                    idata_v5_46970
                                    tables in the DB?

                                    If idata_46970 is there, pls show output of
                                    \d idata_46970

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                                      D
                                      dlauwers
                                      wrote on last edited by
                                      #25

                                      @filipp-sudanov said in Upgrade to 6.0.0 - Database upgrade fails:

                                      dlauwers, twparker
                                      can you run
                                      nxdbmgr -t upgrade

                                      This is to see what exactly it's doing there

                                      Hi, this is the result

                                      It is "working on" Create Table tdata_16066 for about 5 minutes and then it fails

                                      >>> SELECT COUNT(*) FROM idata_16066
                                      >>> SAVEPOINT nxdbmgr_1771234999753
                                      >>> DROP TABLE idata_16066
                                      >>> RELEASE SAVEPOINT nxdbmgr_1771234999753
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataTableCreationCommand'
                                      >>> CREATE TABLE idata_16066 (item_id integer not null,idata_timestamp bigint not null,idata_value varchar(255) null,raw_value varchar(255) null, PRIMARY KEY(item_id,idata_timestamp))
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_0'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_1'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_2'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_3'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_4'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_5'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_6'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_7'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_8'
                                      >>> SELECT var_value FROM metadata WHERE var_name='IDataIndexCreationCommand_9'
                                      >>> SELECT COUNT(*) FROM tdata_16066
                                      >>> SAVEPOINT nxdbmgr_1771234999765
                                      >>> DROP TABLE tdata_16066
                                      >>> RELEASE SAVEPOINT nxdbmgr_1771234999765
                                      >>> SELECT var_value FROM metadata WHERE var_name='TDataTableCreationCommand_0'
                                      >>> CREATE TABLE tdata_16066 (item_id integer not null,tdata_timestamp bigint not null,tdata_value text null, PRIMARY KEY(item_id,tdata_timestamp))
                                      SQL query failed (25P02 ERROR:Ā  current transaction is aborted, commands ignored until end of transaction block):
                                      CREATE TABLE tdata_16066 (item_id integer not null,tdata_timestamp bigint not null,tdata_value text null, PRIMARY KEY(item_id,tdata_timestamp))
                                      Rolling back last stage due to upgrade errors...
                                      Database upgrade failed
                                      >>> SELECT var_value FROM metadata WHERE var_name='PendingOnlineUpgrades'
                                      :$

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                                      • A
                                        A
                                        Alex Kirhenshtein
                                        wrote on last edited by
                                        #26

                                        Check Postgres’s log - good chance you run out of shared memory

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                                        • D
                                          D
                                          dlauwers
                                          wrote on last edited by
                                          #27

                                          Seems that the table is empty ?

                                          postgres psql -d netxms -c "SELECT * FROM idata_16066 LIMIT 10;"
                                          [sudo] password for xxxxxx:
                                          Ā item_id | idata_timestamp | idata_value | raw_value
                                          ---------+-----------------+-------------+-----------
                                          (0 rows)

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                                          0

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