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  3. Can't see AI Assistant view in 6.0.1

Can't see AI Assistant view in 6.0.1

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  • D
    D
    Darren Leggett
    wrote on last edited by
    #3

    Thanks for the quick response with documentation.  I've configured a provider now (OpenAI) but I'm still not getting AI Assistant view. 
    I've enabled the debug logging but the only message I'm getting in netxmsd.log to do with AI is

    2026.02.10 15:01:00.645 *W* [ai.assistant      ] AI assistant disabled (no functions or skills registered)

    Any ideas what I need to do next would be a great help.

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    • A
      A
      Alex Kirhenshtein
      wrote on last edited by
      #4

      check server log, on level 2 or higher there should be messages like this:

        nxlog_debug_tag(DEBUG_TAG, 2, L"%d global functions registered", static_cast<int>(s_globalFunctions.size()));
        nxlog_debug_tag(DEBUG_TAG, 2, L"%d skills registered", static_cast<int>(GetRegisteredSkillCount()));

      are they non-zero?

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      • A
        A
        Alex Kirhenshtein
        wrote on last edited by
        #5

        also set debug tag ai.skills to 6 or higher and look for skill loading messages

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        • V
          V
          Victor Kirhenshtein
          wrote on last edited by
          #6

          Show your netxmsd.conf please.

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          • J
            J
            justrest
            wrote on last edited by
            #7

            We are experiencing the same issue. Please provide guidance. Thank you very much.

            ## Logging
            # Log file name
            LogHistorySize=7
            LogRotationMode=1
            LogFile=/var/log/netxmsd

            # Increase logging verbosity, 0 (only errors) to 9 (verbose debug)
            #DebugLevel=3

            ## Option #2 - PostgreSQL (recommended):
            DBDriver=pgsql.ddr
            DBServer=127.0.0.1
            DBName=netxms_db
            DBLogin=netxms
            DBPassword=xm123456

            [AI/Provider/openai]
            Type = openai
            URL = http://10.61.7.101:8008/v1/chat/completions
            Model = qwen3-30b-a3b-instruct-2507
            Token = axxxxxxxxxxxxx
            Slots = default

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            • A
              A
              Alex Kirhenshtein
              wrote on last edited by
              #8

              make sure that you have

              Module=aitools

              in the core section of the netxmsd.conf

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              • J
                J
                justrest
                wrote on last edited by
                #9

                Thank you very much for your help. I would like to ask if NetXMS supports the Tongyi Qianwen model that complies with the OpenAI specification. The Qwen3-30B model received the chat content sent via AITools, but it finally prompted: Error: Cannot get response from AI assistant.

                The content in the netxmsd log is as follows:
                2026.02.11 17:26:37.135 *D* [ai.assistant      ] Using provider "qwen3" for slot "interactive"
                2026.02.11 17:26:37.135 *D* [llm.chat          ] Added message to chat: role="user", content="server uptime"
                2026.02.11 17:26:37.136 *D* [client.session.0  ] Sending compressed message CMD_OBJECT_UPDATE (1920 bytes)
                2026.02.11 17:26:37.137 *D* [ai.provider        ] Sending request to http://10.61.7.101:8008/v1/chat/completions: {"model": "qwen3-30b-a3b-instruct-2507", "stream": false, "messages": [{"role": "system", "content": "You are

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                • F
                  F
                  Filipp Sudanov
                  wrote on last edited by
                  #10

                  Should be supported. Pls try adding this to main section of server config:

                  DebugTags=ai.provider:8,ai.prov.openai:8,llm.chat:8,ai.assistant:8

                  and share server log file

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                  • V
                    V
                    Victor Kirhenshtein
                    wrote on last edited by
                    #11

                    I've found the issue. When no tool calls needed, your model returns tool_calls as empty array, but server code only checks for missing or null tool_calls. Just fixed that, upcoming patch release should work as expected.

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                    • J
                      J
                      justrest
                      wrote on last edited by
                      #12

                      Wow, that's awesome, thank you so much!

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                      0

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