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Amanda

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  • Cisco Router - Unable to get interface list from node
    A Amanda
    Support

    Hello,
    SNMP monitoring is enabled, but interface list is not.
    Everytime i try full poll configuration, i get Unable to get interface list from node.
    Besides, information in Object Details is missing, like System Description
    I don't know what i can make to make it happen correctly espesially that i searched in the forum and didn't find any clue.

    i put the correct community string, and force polling, it says in the log :

    [12.04.2019 10:52:50] **** Poll request sent to server ****
    [12.04.2019 10:52:50] Poll request accepted
    [12.04.2019 10:52:50] Starting configuration poll for node BIAK
    [12.04.2019 10:52:50] Checking node's capabilities...
    [12.04.2019 10:52:50]    Checking SNMP...
    [12.04.2019 10:53:08] Capability check finished
    [12.04.2019 10:53:08] Checking interface configuration...
    [12.04.2019 10:53:08] Unable to get interface list from node
    [12.04.2019 10:53:08] Interface configuration check finished
    [12.04.2019 10:53:08] Checking node name
    [12.04.2019 10:53:08] Node name is OK
    [12.04.2019 10:53:08] Finished configuration poll for node BIAK
    [12.04.2019 10:53:08] Node configuration was not changed after poll
    [12.04.2019 10:53:08] **** Poll completed successfully ****

    it's means that the snmp communication between the node and server is ok.
    But, i still do not find the interfaces of my router, discovered.

    Thanks in advance.
    Regards.

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