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NetXMS Forum

D

DH

@dhewison
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Recent Best Controversial

  • Update 3.7.130 > 3.8.226: Thousands of Agent Errors
    D DH
    Support

    Thanks for the reply, I had seen your post and tried that but it did not work in this instance. I've checked the permissions on the NextXMS folder structure and the account running the service should have access so I don't think the file it can't find is in there. I've re-installed the WebUI a couple of times now, still no joy, the server appears to be running OK, using the java console appears to work and no info is missing, currently at a loss as to what the problem is.

    DH


  • Update 3.7.130 > 3.8.226: Thousands of Agent Errors
    D DH
    Support

    Further info:
     Windows event ID: 7024
     Description:
      The NetXMS WebUI service terminated with service-specific error The system cannot open the file..

    Unfortunately it doesn't tell me which file 😞


  • Update 3.7.130 > 3.8.226: Thousands of Agent Errors
    D DH
    Support

    Running on Windows server 2008 R2 here and after upgrade to 3.8.226 (from 3.7.95) the WebUI will not start, which is our only method of access.


  • Unknown error
    D DH
    Support

    Thanks Alex,

     It has been chugging along nicely for years and I'm sure there is more old stuff in there that I have long forgotten about.

    Regards, David


  • Unknown error
    D DH
    Support

    Hi all,

     Since updating to 3.6.300 (Windows x64 server) we'vw been getting the following two errors repeatedly:

    Script (EPP::3) execution error: Error 11 in line 3: Function not found
    Script (EPP::5) execution error: Error 11 in line 3: Function not found

    The event name is SYS_SCRIPT_ERROR.

     Any ideas on where I start looking?

    Regards, David


  • Unmanage setting cleared
    D DH
    Support

    Hi Victor,

     The object ID remains the same.

    Regards, DH


  • Unmanage setting cleared
    D DH
    Support

    How do I tell if they are being re-created?


  • Unmanage setting cleared
    D DH
    Support

    Hi,

     Unmanage settings on interfaces keeps being cleared by something and I have to set them again. It does not happen to all interfaces at the same time, however sooner or later they all seem to get cleared/set back to managed.
     Has anyone seen this behaviour and do you know how to stop so that unmanaged interfaces stay unmanaged?

    DH


  • Find object in tree from alarm menu
    D DH
    Feature Requests

    It would be nice to be able to right click on an alrm in the alarm browser and have the option of moving the focus to the object in the Object Browser tree. We have a lot of zoned objects behind NAT which can, and often do, have the same private IPv4 address and unless we name them all uniquely it is not immediately obvious which network and containe they are from.

    Regards,
    David


  • Is HTTP monitoring broken in 2.0-M4?
    D DH
    Support

    Hi Alex,

     Thanks, that seems to have worked.

    Regards,
    David


  • Is HTTP monitoring broken in 2.0-M4?
    D DH
    Support

    Hi Alex,

     Thanks for the very quick response but how do I use the code on that page, I'm using a Windows 2008 R2 host and I don't have the ability or the tools to recompile anything?

    Regards,
    David


  • Is HTTP monitoring broken in 2.0-M4?
    D DH
    Support

     After upgrading to M4 all my HTTP monitors are failing, has something changed and I need to alter my configuration?

    Regards,
    David


  • v1.2.17 Android Console problem
    D DH
    Support

    The console here frequently loses the connection and closes, it also has a habit of timing out when looking up historical data, it then loses the connection and closes. This only starting happening after upgrading to 1.2.17

    Regards,
    David


  • Errors since 1.2.17 upgrade
    D DH
    Support

    Anyone else experienced this?


  • Errors since 1.2.17 upgrade
    D DH
    Support

    Hi,

     I'm getting sporadic communication errors between the java console and server since upgrading to 1.2.17.

    Platforms:

     Console on Windows 7 (64bit) machine
     Server on Windows 2008 R2 (64bit) machine
     Both machines are on the same local network (100Mbps switched)

    There are a few errors appearing in the event log on the server:

    Event: 40
    Source: NetXMSCore
    Level: Warning
    Description:
     Client session closed due to communication error (An existing connection was forcibly closed by the remote host.)

    Event: 39
    Source: NetXMSCore
    Level: Error
    Description:
     Thread "Syncer Thread" does not respond to watchdog thread

    Regards,
    David


  • Finding an object by ID
    D DH
    Support

    Hi Alex,

     Where do I run "select name from object_properties where object_id=13632;" and how do I view the result, I was hoping there was a command line I could just type what is the name of the object with ID=13632 and it would return the result on the command console?

    Regards,
    David


  • Finding an object by ID
    D DH
    Support

    Hi,

     I have an error in the database, when using the database manager nxdbmgr I get the following:

    Checking database (excluding collected data):
    * Checking zone objects...                                            [PASSED]
    * Checking node objects...                                            [PASSED]
    Missing interface object 13632 properties. Create? (Y/N) Y
    SQL query failed (Field 'submap_id' doesn't have a default value):
    INSERT INTO object_properties (object_id,guid,name,status,is_deleted,is_system,inherit_access_rights,last_modified,statu
    s_calc_alg,status_prop_alg,status_fixed_val,status_shift,status_translation,status_single_threshold,status_thresholds,location_type,latitude,longitude,image) VALUES (13632,'5bdfa0bc-78d5-be40-94d6-6573531da91e','lost_interface_13632',5,0,0,
    1,1416313630,0,0,0,0,0,0,'00000000',0,'0.000000','0.000000','00000000-0000-0000-0000-000000000000')
    * Checking interface objects...                                      [ERROR ]
    * Checking network service objects...                                [PASSED]
    * Checking cluster objects...                                        [PASSED]
    * Checking template to node mapping...                                [PASSED]
    * Checking object properties...                                      [PASSED]
    * Checking event processing policy...                                [PASSED]
    * Checking network map links...                                      [PASSED]
    * Checking data tables...                                            [PASSED]
    1 errors was found, 0 errors was corrected
    Database still contain errors
    Database check completed

    What is the best (easiest) way to find the name of object with ID = 13632 ?

    Regards,
    David


  • Database problems
    D DH
    Support

    Hi,

     Thanks for that, there is plenty of disk space but the server did get dumped when the battery in the UPS failed and there was a power outage.
     I've run the MySQL repair and will see how it goes, NetXMS core started without errors which is a good sign.

    Regards,
    David


  • Database problems
    D DH
    Support

    Hi,

     Server Platform:
      Netxms 1.2.16
      Database: MySQL
      OS: Windows Server 2008 R2

     I've had some data problems since upgrading to 1.2.16 and I've had to delete some nodes and rebuild them to get around broken data. In the server system logs I'm getting lots of errors from NetXMS Core such as these:

    SQL query failed (Query = "INSERT INTO idata_12 (item_id,idata_timestamp,idata_value) VALUES (?,?,?)"): Table '.\netxms\idata_12' is marked as crashed and should be repaired

    I've no idea where to start on this, any help would be appreciated.

    Regards,
    David


  • Plagued with DCI collection errors
    D DH
    Support

    Hi,

     We've been running 1.2.13 for a couple of weeks and the DCI collection errors has not re-appeared since the upgrade, looks solved here.

    Regards,
    David

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