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NetXMS Forum

J

Marco Incalcaterra

@Jmp_3f8h
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Recent Best Controversial

  • Windows Event Log Monitoring Configuration
    J Marco Incalcaterra
    Support

    You probably miss the server configuration part:

    Go to "Configuration > Event Processing Policy" and add the behavior you would like to have. To send an e-mail for example you have also to add specific action from "Configuration > Actions Configuration"

    I suggest also to go to "Configuration > Event Configuration" and add your custom event to be posted by the log monitoring agent (adjust the EPP accordingly to respond to this event).

    Hope it helps.

    Regards,
    Marco


  • Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?
    J Marco Incalcaterra
    Support

    @victor said in Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?:

    Hi,

    it's probably related to introduction of dashboard containers. We will check.

    Best regards,
    Victor

    Still have one problem with dashboard containers in selecting from Dashboard Elements within a Dashboard (see attached screen, containers are not shown).

    Regards,
    Marco


    missing-dashboards.PNG


  • Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?
    J Marco Incalcaterra
    Support

    @stoffmann said in Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?:

    Is this fixed in 2.1.1?

    Best Regards

    Stefan

    Yes, it is.

    Regards,
    Marco


  • Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?
    J Marco Incalcaterra
    Support

    @victor said in Drag and Drop of Dashboards in NetXMS 2.1 doesn't work?:

    Hi,

    it's probably related to introduction of dashboard containers. We will check.

    Best regards,
    Victor

    Apparently there is another problem related to dashboard containers: it is not possible to select them from the browser (they are not listed, see images).

    Marco


    browse-dashboard.PNG

    dashboard.PNG


  • Reporting Server - The Result is not shown in Results window console
    J Marco Incalcaterra
    Support

    @voron said in Reporting Server - The Result is not shown in Results window console:

    Try this (for MYSQL):

    CREATE TABLE `hibernate_sequence` (
    	`next_val` int(11) NOT NULL AUTO_INCREMENT,
    	PRIMARY KEY(`next_val`)
    ) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
    INSERT INTO `hibernate_sequence` VALUES (1);
    

    More https://www.netxms.org/forum/oe-oo/reporting-server-2-1-oema-etatam-aam/

    I'm using SQL server, actually I have a system object of type SEQUENCE_OBJECT that, I guess, has been created by the installer with the purpose of acting as that table. I can try to drop it and create as table to see if it works.

    Regards,
    Marco.


  • Complete newbie question with Windows server install
    J Marco Incalcaterra
    Support

    Hello!

    no, NetXMS will not install a DB engine. You have to install the DB engine yourself, before installing NetXMS. NetXMS is compatible with many different backends, the type of engine to use depends on your knowledge and expected load (most of the free engine such as MySQL Community edition or MSSQL Express are perfectly fine for normal usage).

    Regards,
    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    This is using an updated agent though correct that will be part of 2.1.1?  We will try once it is available.

    No, actually using the same after I re-setup my dev environment  😕

    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    Not sure if any additional rights are needed. 

    Also, any ETA on 2.1.1 so we have a working console as well? 

    Thanks for all the efforts and assistance, it is appreciated!

    Hello lweidig,

    I've managed to reinstall the server on the VM I use for the development, I'm able to have the mobile agent connecting properly with the server (version 2.1), have a look to the snapshot here attached. Double-check that the device Id configured on the server matches properly with the one reported by the agent.

    Regards,
    Marco


    nxagent_.png


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    However, no matter what settings I try I cannot get it to connect with my server.  Have tried server by name and IP address, verified port is open and retyped username / password both in agent and server WAY too many times.  Always getting access denied.

    Thanks for all the efforts and assistance, it is appreciated!

    I can confirm that version 2.1 is not working :(, I guess due to something changed recently on server side.
    As per info reported in your log, the server is not able to properly locate the object; here the test with emulator:

    [03-Aug-2017 18:12:15.223] [DEBUG] [MDSN-128] Mobile device object with device ID "000000000000000" not found
    

    I'll try to investigate in the week end.

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    Also, any ETA on 2.1.1 so we have a working console as well?

    On this I don't have info, let's see if Victor can give hints.

    Regards,
    Marco


  • PortCheck vs NetSvc (user-agent)
    J Marco Incalcaterra
    Feature Requests

    @tursiops said in PortCheck vs NetSvc (user-agent):

    Yes.
    I've done that for some DCIs, e.g. created DCIs on a disk enclosures that itself could not be monitored directly, then set the source node to the server the enclosure is connected to. That way I can easily see which disks are in which enclosure (the instance discovery filter script I'm using checks for the enclosure id for this purpose).

    Cheers

    Hello Tursiops,

    Although with this solution I cannot use the response time calculation (as per my understanding is not available in the NetSvc subagent), your suggestion solved my problem for the reachability of the https endpoint and that's great for the moment  🙂

    Thanks a lot.

    Regards,
    Marco


  • PortCheck vs NetSvc (user-agent)
    J Marco Incalcaterra
    Feature Requests

    @tursiops said in PortCheck vs NetSvc (user-agent):

    Hi Marco,

    Not sure about the other parts in your post, but you can add a DCI to a fake node, as long as you select a real node as source inside the DCI?

    Cheers

    You mean to set "Source node" (general tab of DCI) as the node that should perform the poll?

    Regards,
    Marco


  • PortCheck vs NetSvc (user-agent)
    J Marco Incalcaterra
    Feature Requests

    Hello!

    Is it possible to add user-agent (best would be the possibility to customize it) to the request sent by portcheck or, maybe better, use netsvc subagent to send request when using network services?

    Sending the request without user-agent will cause the reject  from firewall adopting OWASP rules (specifically in OWASP 2.2.9 the rule crs_21_protocol_anomalies: 960009 Request Missing a User Agent Header).

    I currently prefer the possibility to have a network service because I can add services to "fake" nodes and get the info regarding network service status tied to the node (e.g. when sending "generic" email), If I add the request as a DCI I need to add it to a "real" node and I don't see this possibility of customization (info such as node name is tied to the node where the DCI is added).

    Regards,
    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    Thanks for the update, please post about the console as well once that has been resolved.  Looking forward to the next release!

    Console has been aligned to same Android library version of agent (no special permissions required here, as per my knowledge). Tested on Android emulator v7; changes committed, will be available in the next release. Please post here if you still have problems (once you have the possibility to try).

    Regards,
    Marco


  • Proposed solution to avoid receiving tons of e-mail from a "crazy" node
    J Marco Incalcaterra
    Support

    Hello!

    I'm using LOGWATCH subagent to monitor events from Windows event log. In many occasions happened that a node got crazy and I received 20K+ mails informing about a repetitive event happened every second (especially during the night).
    Since NetXMS doesn't provide an "in-house" mechanism to prevent this, thanks to Victor's suggestions, I found the following solutions that I'm reporting here to simplify life of users that had similar problems.

    Basic concepts is this:

    • Setup a counter to increase every time I receive an event I'm interested in
    • Send standard email if the counter is below specific threshold
    • Send warning email when the counter is equal to specific threshold
    • Stop sending email when counter is above threshold without losing the received events
    • Reset the counter after a specific time frame since the first event

    Example, threshold 50, time frame 1h. This means that the system will send up to 50 emails in 1 hour, then after the 50th events (whithin 1 hour) will send an e-mail informing about the storm and will store events in the system without sending more emails. After 1 hour since the first event the counter will be reset (through a scheduled task)) and NetXMS will start again sending email for new events of that type.

    Here attached you can find my sample scripts to use as base for further developments. Scripts are partially parametrized, feel free to extend and post here improvements 🙂

    • AlarmCounterTools: script for checking threshold of counter, increase counters and other support tools
    • ResetAlarmCounter: script for scheduled task to reset the counter after specified time frame (I don't know ho to pass parameter "eventCount" and use directly function from AlarmCounterTools)
    • IncreaseAlarmCounter: script to increase the counter (I don't know ho to pass parameter "eventCount" and use directly function from AlarmCounterTools)
    • Scheduled task sample
    • EPP sample (3 rules)

    AlarmCounterTools.txt

    ResetAlarmCounter.txt

    IncreaseAlarmCounter.txt

    ScheduledTask.PNG

    EPP.PNG


  • Logwatch beahavior on agent V2.1
    J Marco Incalcaterra
    Support

    Hi Victor,

    Is the behavior of logwatch changed in version 2.1 when agent sends parameters to the server? As per my test seems that a new parameter is added at the end of the list (up to ver 2.0.8 I had 10 params sent and now I have 11, in my specific sample the new parameter added has value of '1').

    Regards,
    Marco


  • SSL/TLS for WebUI (Jetty)
    J Marco Incalcaterra
    Support

    @staj said in SSL/TLS for WebUI (Jetty):

    Running NetXMS on Windows.

    Probably not exactly the answer you are looking for, but on Windows I managed to do in the way described here:
    https://www.netxms.org/forum/configuration/netxms-webui-with-http-ssl/msg13453/#msg13453

    Hope it helps.

    Regards,
    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    Marco:

    Does the 2.1 mobile agent address this issue?

    Hello,

    as per my tests at the time of the post yes, agent was working fine on Android 7 emulator (I don't have a real Android 7 device, only 6). Console is still pending, I'm sorry but this is a very bad period at work 😞 I'll try to do within the end of this month.

    Please let me know if on your device agent is working fine (will ask you for 3 permissions: location etc., you must grant them in order to use it).

    Regards,
    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    @lweidig said in Mobile Agent 2.1RC1 - Crashes continually:

    Installed the 2.1RC1 mobile agent APK on a Galaxy S7 (model: SM-G30R4) running Android 7.0.  As soon as I enabled Location Strategy of Network & GPS the app started crashing (and wanting to e-mail crash reports) - CONTINUALLY!!!!  Could not really do anything as it just kept opening the mail

    Agent problem should be solved, next release will have the fix. Android console still have some issues, need to investigate more, will be fixed as well ASAP.

    Regards,
    Marco


  • Mobile Agent 2.1RC1 - Crashes continually
    J Marco Incalcaterra
    Support

    Hello,

    I guess that is due to the new model of permissions (explicit permission to be request to the user at runtime) that the agent is not supporting. I'll try to fix it as soon as possible.

    Regards,
    Marco


  • Line Charts - Legend text gets cut off
    J Marco Incalcaterra
    Support

    @victor said in Line Charts - Legend text gets cut off:

    Hi,

    seems to be a bug in the code. What version you are using?

    Best regards,
    Victor

    I have that problem in version 2.0.8

    Regards,
    Marco

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