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justneedair

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  • Node User Sessions tab error
    J justneedair
    Support

    Hell0!

    Trying to build NetXMS for testing, currently everything works and is pulled but one thing - User Sessions tab, it gives an error "Cannot get list of active user sessionss: Operation cannot be completed due to agent error".

    Server is built using a default docker file, agent is installed on 2 linux machines, one with static agent, another one was built from source.

    The only error I found was in debug:

    2026.02.27 11:33:32.780 *D* [comm.cs.1          ] Received message CMD_GET_TABLE (32)2026.02.27 11:33:32.780 *D* [comm.cs.1          ] Requesting table "System.ActiveUserSessions"
    2026.02.27 11:33:32.781 *D* [comm.cs.1          ] GetTableValue(): result is 500 (INTERNAL_ERROR)
    2026.02.27 11:33:32.781 *D* [comm.cs.1          ] Sending message CMD_REQUEST_COMPLETED (ID 32; size 32; uncompressed)
    2026.02.27 11:33:32.781 *D* [comm.cs.1          ] Outgoing message dump:
      ** 000000 | 00 1D 50 00 00 00 00 20 00 00 00 20 00 00 00 01 | ..P.... ... ....
      ** 000010 | 00 00 00 1C 00 00 00 00 00 00 01 F4 00 00 00 00 | ................
      ** code=0x001D (CMD_REQUEST_COMPLETED) version=5 flags=0x0000 id=32 size=32 numFields=1
      ** 000000: [    28] INT32       500
    

    I wonder what can I look into to troubleshoot.

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