I think i have it down with this filtering script on the alerts
sub main()
{
now = localtime();
return (now->hour >= 8) && (now->hour < 18) && (now->wday >= 1) && (now->wday <= 5);
}
If you use scheduled maintenance plans it will also do a similar thing, but i still wanted to note when it had gone down, and send those notes (or read them) when we got it.
So i have a EPP that just sayd "notify when down - no alerts, and that adds a custom entry for the exact time it went down)
I'll figure out how to run a task to alert on all down systems at 0800 that grabs that data from the custom field another time!
For now, i just dont want ourĀ 9-5 customers being charged for 24/7 work!