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quinine

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  • Business Services disappear after server restart.
    Q quinine
    Support

    Hi,

    When restarting the netxmsd service (version 2.2.4 - 9506) on Ubuntu 16.04 with MySQL db driver, the business service objects disappear.
    To recreate the problem, I dropped the database and re-ran 'nxdbmgr init /usr/share/netxms/sql/dbinit_mysql.sql' to clear the database.

    With a fresh database, I logged in and created a new Business service, added a node link and a service check using the example to monitor node status.
    The service check works ok and no errors appear.

    When I restart the service using 'service netxmsd restart' and log in, the Business service is no longer displayed.
    The following error appears in the netxmsd log.
    "2018.03.19 11:52:16.650 *D* Loading business services...
    2018.03.19 11:52:16.651 *D* Loading node links...
    2018.03.19 11:52:16.653 *D* Loading service checks...
    2018.03.19 11:52:16.654 *D* Linking objects...
    2018.03.19 11:52:16.657 *W* Inconsistent database: BusinessServiceRoot object has reference to non-existing child object 118"

    Running nxdbmgr check shows no errors.
    Checking database (excluding collected data):
    * Checking zone object properties                                      [PASSED]
    * Checking node object properties                                      [PASSED]
    * Checking node to subnet bindings                                    [PASSED]
    * Checking interface object properties                                [PASSED]
    * Checking interface bindings                                          [PASSED]
    * Checking network service object properties                          [PASSED]
    * Checking network service bindings                                    [PASSED]
    * Checking cluster object properties                                  [PASSED]
    * Checking cluster member nodes                                        [PASSED]
    * Checking template to node mapping                                    [PASSED]
    * Checking object properties                                          [PASSED]
    * Checking container membership                                        [PASSED]
    * Checking event processing policy                                    [PASSED]
    * Checking network map links                                          [PASSED]
    * Checking data tables                                                [PASSED]
    * Checking raw DCI values table                                        [PASSED]
    * Checking DCI thresholds                                              [PASSED]
    * Checking table DCI thresholds                                        [PASSED]

    Database doesn't contain any errors
    Database check completed

    Regards,
    David

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