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NetXMS Forum

S

stebbo

@stebbo
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  • Timeout at "synchronising objects" while logging in
    S stebbo
    Support

    The issue is solved. It has been a Problem with the VPN. Thank you anyways.


  • Timeout at "synchronising objects" while logging in
    S stebbo
    Support

    Thank you for the answer!
    Tried 4.3.7 but with the same result.


  • Timeout at "synchronising objects" while logging in
    S stebbo
    Support

    Hello,

    I am using client version 4.3.0 and try to connect to a server using version 4.3.5.
    When logging in my client hangs on "synchronising objects". After 5 minutes it shows a timeout error.
    My collegues do the same and dont't have any problems, so the issue must be with my setup.

    I started the nxmcc.exe to get some more intel. The full log is attached but the last entries are:

    """
    ...
    14:51:07.909 [ModalContext] INFO  org.netxms.client.NXCSession - Succesfully logged in, userId=22
    org.netxms.client.NXCException: Request timed out
            at org.netxms.client.NXCSession.waitForSync(NXCSession.java:1627)
            at org.netxms.client.NXCSession.syncObjects(NXCSession.java:3168)
            at org.netxms.ui.eclipse.jobs.LoginJob.run(LoginJob.java:213)
            at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:122)
    """

    What is the issue?
    What do I need to do to fix the problem?

    Thank you in advance!


    loginTimeout.txt

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