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NetXMS Forum

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toofarnorth

@toofarnorth
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Recent Best Controversial

  • websvc and grafana integration problem
    T toofarnorth
    Support

    Hello

    Just wanted to share my findings when trying to integrate NetXMS with Grafana.

    Whatever I did I couldn't get a connection between them. The data source always gave an error stating "HTTP Error Internal Server Error"
    If I tried to open the web service page (http://192.168.222.44:8080/websvc) directly it gave me a this error: {"description":"Internal error","error":46}

    Just for the record, now that the issue is fixed, I still get the error 46 message if I try to connect directly.

    I asked for help and Victor was kind enough to take a look at things for me.

    First we tried the Curl trick posted at the bottom of this wiki page.
    https://wiki.netxms.org/wiki/Web_service_API

    The catalina.out file in Tomcat log folder showed that authentication was successful, so it wasn't a case of mistyped password or wrong user.

    Then further down he saw something about missing javax classes.
    Turns out that using Java 11 with Tomcat was the issue.

    I removed Java 11 and installed Java 8 and the issue was resolved.

    So, check if you are using a compatible Java version 🙂

    PS: Victor mentioned that it might work with Java 10 by adding --add-modules java.xml.bind to JVM command line

    I hope this is helpful for others as well!

    tfn


    grafana.PNG

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