node staus = 5 not updated

[d-ray]

HI,

When a node goes down, and gets status 5 (node unknown) it will never come back online.
I have to do a manually to poll -> configuration(full) to get back the online status of the node.
It looks once the node gets status 5 it will no longer updated in netxms.

Is that a normal behavior? or bad configuration?

Regards

Denis

[victor]

Hi,

usually node should get status 4 (critical) when it's down. It can get unknown status if server decides that it's a network failure. Do you receive SYS_NODE_DOWN or SYS_NODE_UNREACHABLE event when it goes down? Also, can it be that node has dynamic IP address and it changes when node goes up again?

Best regards,
Victor

[d-ray]

Hi Victor,

Yes it is an dynamic host. (wan connection) and also a proxy host for other clients.
If the netxms server lost the connection with the host. And the ip is changed when he goes back online, the host stays offline in unknown status.

ResolveDNSToIPOnStatusPoll is set to 1

Regards,
Denis

[victor]

Then it seems to be a bug in a server. What NetXMS version you are using?

Best regards,
Victor

[d-ray]

version 2.0-M4

Regards
Denis

[d-ray]

Still the same issu in version (2.0-RC2)
When the wan connection goes down from a remote host (proxy) the host gets status 4.
When the wan is back online the host stays on status 4 until you manually do a "poll configuration (full)"
A status poll or configuration poll manually doesn't work.
 

[d-ray]

@d-ray said in node staus = 5 not updated:

Still the same issu in version (2.0-RC2)
When the wan connection goes down from a remote host (proxy) the host gets status 4.
When the wan is back online the host stays on status 4 until you manually do a "poll configuration (full)"
A status poll or configuration poll manually doesn't work.
 

Is there a fix for the issue?