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NetXMS Forum

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  3. NetXMS CPU Usage High

NetXMS CPU Usage High

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  • Z
    Z
    Tatjana Dubrovica
    wrote on last edited by
    #24

    Looks like you have really a lot of object updates and server is unable to delivere all updates to the client so everything just stuck. I'll rework object update messages, but can't promise the release number where it will get in.

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    • C
      C
      clifford
      wrote on last edited by
      #25

      Hi

      I didn't get the "server is unable to deliver all updates to the client" part, cause almost all objects are switches and routers, so all we expect from the NMS is to report when the node or link is down. so all of it is SNMP Queries to the clients to check for update status

      also it is important for me to view the link status as in my below query

      https://www.netxms.org/forum/configuration/unable-to-get-bandwidth-details-on-map/msg23166/#msg23166

      hope this gets implemented, it would be the greatest thing for me,

      My NMS would be super complete 🙂

      Regards
      Clifford

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      • T
        T
        Tursiops
        wrote on last edited by
        #26

        I believe Tatjana means updates to be sent from the server to the Management Console (client), i.e. either the server can't send new information to the client fast enough or the client can't accept it fast enough, thus throttling the server. Once that happens, the queue of updates to send just keeps increasing as it cannot catch up. It'll probably do that until the server runs out of resources and trips over - or until the console is closed. The latter explains why your server performance came good whenever you closed the console.

        Have you considered using the Web Console for testing (sry, we're using Ubuntu, so can't give any guidance on the CentOS process)?
        As that can be installed on the server itself, it would effectively remove the network from the server to console communication.

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        • C
          C
          clifford
          wrote on last edited by
          #27

          Hi

          Cool! i'll try the web console

          was wondering will shifting to ubuntu help?

          Regards

          Clifford Dsouza

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          • T
            T
            Tursiops
            wrote on last edited by
            #28

            I haven't run a NetXMS server on anything other than Ubuntu, so I really can't tell if this is any better/worse than the other options out there.
            One of our reasons for using Ubuntu (other than personal preference) was the availability of NetXMS packages directly from the developers.

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            • C
              C
              clifford
              wrote on last edited by
              #29

              Hi,

              We have just upgraded Netxms  Server to 2.2.8, now the response seems normal from Management console however CPU utilization is showing 300% and above, below are the stats after the upgrade. Just wanted to know if it is normal.

              NetXMS Server Remote Console V2.2.8 Ready
              Enter "help" for command list

              netxmsd: show threads
              MAIN
                Threads.............. 256 (8/256)
                Load average......... 7838118.55 7292039.09 5187107.27
                Current load......... 3084405%
                Usage................ 100%
                Active requests...... 7896078
                Scheduled requests... 0
                Total requests....... 12741590
                Thread starts........ 248
                Thread stops......... 0
                Average wait time.... 1641274 ms

              POLLERS
                Threads.............. 250 (10/250)
                Load average......... 103.76 109.10 117.88
                Current load......... 83%
                Usage................ 100%
                Active requests...... 208
                Scheduled requests... 0
                Total requests....... 30786539
                Thread starts........ 240
                Thread stops......... 0
                Average wait time.... 221 ms

              DATACOLL
                Threads.............. 96 (10/250)
                Load average......... 4.58 5.48 5.53
                Current load......... 1%
                Usage................ 38%
                Active requests...... 1
                Scheduled requests... 0
                Total requests....... 17575738
                Thread starts........ 382
                Thread stops......... 296
                Average wait time.... 0 ms

              SCHEDULER
                Threads.............. 1 (1/64)
                Load average......... 0.00 0.00 0.00
                Current load......... 0%
                Usage................ 1%
                Active requests...... 0
                Scheduled requests... 0
                Total requests....... 1750
                Thread starts........ 0
                Thread stops......... 0
                Average wait time.... 0 ms

              AGENT
                Threads.............. 4 (4/256)
                Load average......... 0.00 0.00 0.00
                Current load......... 0%
                Usage................ 1%
                Active requests...... 0
                Scheduled requests... 0
                Total requests....... 0
                Thread starts........ 0
                Thread stops......... 0
                Average wait time.... 0 ms

              CLIENT
                Threads.............. 16 (16/512)
                Load average......... 0.00 0.00 0.00
                Current load......... 0%
                Usage................ 3%
                Active requests...... 0
                Scheduled requests... 0
                Total requests....... 4586
                Thread starts........ 0
                Thread stops......... 0
                Average wait time.... 0 ms

              Thank you
              Clifford.

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              • V
                V
                Victor Kirhenshtein
                wrote on last edited by
                #30

                Hi,

                load on thread pool MAIN is definitely not normal. Could you please capture thread stack traces using attached script (you will need gdb installed)?

                Best regards,
                Victor


                capture_netxmsd_threads.sh

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                • C
                  C
                  clifford
                  wrote on last edited by
                  #31

                  Hi,

                  Please find the output of script attached for your reference.

                  Thanks
                  Clifford


                  netxmsd-threads.13495.20180910-141612

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                  • V
                    V
                    Victor Kirhenshtein
                    wrote on last edited by
                    #32

                    Hi,

                    looks like server is locked on sending object updates to one of user sessions. We encounter same issue in another installation recently and already changed object update notification mechanism in current development branch, so there are good chance that upgrade to 2.2.9 will fix your issue.

                    Best regards,
                    Victor

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                    • C
                      C
                      clifford
                      wrote on last edited by
                      #33

                      Hi Victor

                      Great!!!, Eagerly waiting for v2.2.9

                      Thanks and Regards

                      Clifford

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                      • C
                        C
                        clifford
                        wrote on last edited by
                        #34

                        Hi Victor,

                        The 2.2.9 Upgrade solved all issues

                        everything works just great!!

                        Regards

                        Clifford Dsouza

                        1 Reply Last reply
                        0

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