Business Services Explanation
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Hi!
Business services is a first step towards implementing SLA monitoring. Main idea is to give possibility to define services with criteria to determine availability of those services. Each business service can contain subordinate business services and/or checks used to determine service status. Business service can have only two statuses - up or down. If at least one subordinate service is down or at least one check reporting failure service is considered down. Availability for current day, week, and month calculated automatically and displayed in console. Also, there are ready to use report for service availability for any given period.
In it's current form configuring business services is very time consuming task. I'm thinking of possible ways to simplify this task. Also, in our plans is to introduce new object type - SLA (Service Level Agreement) to allow automatic SLA violation checking.Best regards,
Victor -
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When SLA monitoring will be available
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