Status NORMAL on closed port
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Hi Viktor,
Thanks for your fast response.
When I click on the node, and the in the "interfaces" tab, the services I' added aren't listed (i.e. ftp, ssh, etc) . Just the interfaces (i.e. eth0, etc)
So I don't know how to access the "polling" options for these ones.
Thanks
Juan
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Hi!
You have to manually add network services you want to monitor. Right-click on node object, and select "create network service".
What kind of problem you have with transformation script?
Best regards,
Victor -
Victor,
I've already added several network services, and most of them are being monitored correctly.
However, the issue I have is that in the "Interfaces" tab of the Object Details Section of the node, I only have the INTERFACES listed (not the NETWORK SERVICES I've manually added). In the Object Details of each Network Service I do not have any way to set expected state either.
The transformation script seems to be ignored.
Can you give me a quick example to return Normal on Critical state?
Thanks, and many thanks for your time
Juan
PS: I've attached an screenshot to be more clear.
As you can see on the left, I've created _SSH and __Apache. However, in the "Interfaces" list, they aren't listed.

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Right now it's not possible. Services do not have "expected state", as interfaces do. Right now they are expected to be up, so if normal state for network service is "down", you'll always get critical status.
As a workaround, you can handle SYS_SERVICE_UP / SYS_SERVICE_DOWN (there is default rule for that in Event Processin Policy, so add your rule before that and select "stop processing" checkbox) to create alarm / send notification.
To prevent "critical" status on the node itself as well as whole tree, you can status propagation for service to fixed -> Normal. This way service itself will be shown with red dot, but whole tree will be left intact.

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