[Solved] No mail is sent when "Deactivation event" occurs

[Markus Moos]

Hello together,

i'm testing NetXMS 2.6 (Windows based) - the first steps are very positive 

But i wonder why there is no mail when a "deactivation event" occurs.
Mail is only arriving in my Mailbox when an "activation event" occurs.

In my case in want to check diskspace on server.
When treshhold value is reached, i get an e-mail in my mailbox, so far so good.
But when diskspace is good again, then there will be no mail.

What am i missing?
What can i do?

Thanks in advance...

Markus

[Tursiops]

Hi,

The Event Processing Policy determines what happens with any event (including "deactivation events").
Check your EPP and see if you have a policy that handles deactivation threshold events and if it is configured to send an email.
If not, you can configure/assign an action to do so (maybe have a look at the policy that handles the "activation event" for an example).

Cheers

[Markus Moos]

Hello together,

sometimes it' s better to wait a few days and then try again 
After checking the EPP again, i could solve the problem:
there was a wrong "server action" entry - my fault...

br,
Markus