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NetXMS Forum

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  3. Web console installation

Web console installation

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  • F
    F
    Filipp Sudanov
    wrote on last edited by
    #10

    Hi!

    Just tried your installation sequence on fresh ubuntu 20.04, nxmc correctly opens on port 8080

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    • S
      S
      squeezypiano
      wrote on last edited by
      #11

      Thanks, but I don't think I have SSL enabled and the page loads fine just will not connect to the service.  When I try to log in I get 'Connection error, connected timed out'.  Does it need SSL enabling?


      Screenshot.png

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      • F
        F
        Filipp Sudanov
        wrote on last edited by
        #12

        I had error when tried to connect to 8080 via https. Should just use http.

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        • S
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          squeezypiano
          wrote on last edited by
          #13

          Ah, yes, OK.  So HTTP loads but gives the connect error when I try to log in.  The server is running and I can connect from the desktop console just not the WebUI.

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          • F
            F
            Filipp Sudanov
            wrote on last edited by
            #14

            Just in case, show nxmc log file:
             /var/lib/tomcat9/work/Catalina/localhost/nxmc/eclipse/workspace/.metadata

            Try deleting tomcat workspace:
            stop tomcat process
            delete /var/lib/tomcat9/work folder
            start tomcat again

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            • S
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              squeezypiano
              wrote on last edited by
              #15

              Oh now that's interesting.  Hadn't found that log file but in there it has:

              !MESSAGE Server address resolved from NETXMS_SERVER: x.x.x.x
              

              The address being returned is not the address of itself but for the @ record for the machine's domain, which in this case is a public address.  What is it trying to resolve to get that?  As far as I can tell /etc/hosts and DNS are set up correctly.

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                Filipp Sudanov
                wrote on last edited by
                #16

                Seems that you do have a DNS records NETXMS_SERVER or it's in your hosts file. Web console uses it as one of the options for situations when web console in installed on another machine. See here:
                https://www.netxms.org/documentation/adminguide/installation.html?highlight=netxms_server#installing-web-interface-on-remote-system

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                  squeezypiano
                  wrote on last edited by
                  #17

                  I definitely do not have an entry anywhere but by adding it I can now log in to the WebUI.  So does it not attempt local before checking for NETXMS_SERVER or should there always be an entry for NETXMS_SERVER?

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                  • F
                    F
                    Filipp Sudanov
                    wrote on last edited by
                    #18

                    It tries several ways, as per documentation, to get server address and takes localhost as last resort. Normally none of these is set. Could be that something changed after you launched the web api on that server.

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                    • S
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                      squeezypiano
                      wrote on last edited by
                      #19

                      Thanks so much for the help and guidance, it's much appreciated.  All working happily now and my frustration is over 🙂

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