Agent upgrade via Package Manager fails
-
Hello
Trying to update Agent versions after updating server to 4.0.2151
Some agents update fine, others show error "File transfer failed", i included agent log (debug lvl 7).
-
What's on the file system, does the file C:\NetXMS\var\nxagent-4.0.2151-x64.exe exist or there are a number of .part files there?
I am surprised that the agent went to shutdown - did it happen automatically or you stopped it manually? It could be that you need to wait for some time after last chunk gets uploaded for upgrade process to initiate - then in log file (on debug level 6 or higher) there should be visible command that starts the installer.
-
Hello
nxagent-4.0.2151-x64.exe is present under var directory and 9 other previous agent versions.
Agent shutdown was manual, to keep log file related to upgrade process. In management console when running Package manager upgrade process, then i just receive error stating that File transfer failed, waiting doesent change it, i have tried multiple times.
Could it be permission error?
Edit: i deleted all agent upgrade packages from var directory and tryed to update again. This time i have "nxagent-4.0.2151-x64.exe, size 1mb" and 20 part files with size 1mb and part 21 with size 45kb. Seems that transfer did not finish.
Egert
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login