NetXMS Forum

Using the v7.01 agent, all Windows 10/11 nodes have a "System description=Windows 6.2.9200 Windows 8 Build 9200 AMD-64"

Not sure where the "Windows 8" in the description comes from.

Using the agent metrics on any Windows 10/11 node, build is always 9200, product name is Windows 10 Pro, and version is 6.2.9200.

Agent v6.26 and earlier show to correct info:

System description=Windows 10.0.26200 Windows 11 Build 26200 AMD-64

Build 26200, product name Windows 11 Pro, version 10.0.26200

Attached are screenshots from 2 identical PCs, one with the 7.01 agent and one with 6.26

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In the v6.0 release notes, fixed issues there is:

NX-2437 (Ability to change MAC address on an interface)

How exactly would I do this?  I have a couple old devices with interface MACs coming in as 00:00:00:00:00:00 and would like to set manually.

A couple time a day the client hangs with GDI Objects maxed out at 10,000 (see screenshot). Currently on 6.1.1, but the issue started sometime around the 5.2.7 or 5.2.8 upgrade.

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We have a few nodes that stopped sending snmp traps.  We've tracked this back to when we upgraded from 6.01 to v6.1. Currently running v6.1.1. After setting debuglevel 9, we are seeing this in the logs:

*********
2026.04.30 12:05:03.065 *D* [snmp.trap          ] SNMPTrapReceiver: looking for SNMP security context for node 192.168.1.4 NWS-EWG5
2026.04.30 12:05:03.065 *D* [snmp.trap          ] SNMPTrapReceiver: received PDU of type 4 from 192.168.1.4
2026.04.30 12:05:03.065 *D* [snmp.trap          ] SNMPTrapReceiver: SNMP credential validation failed for trap from 192.168.1.4, dropping
*********

Attached are the XMS server and node snmp config settings.  It's just a pretty simple snmp v1 setup that's worked without issue for years.

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Have exact same issue. v5.2.6 on Debian, getting error 500 with Android app. 

Have webapi module loaded and get http://<server ip>:8000 returns "{"description": "NetXMS web service API", "version": "5.2.6", "build": "5.2-443-ge9a696f0c2", "apiVersion": 1}", so this looks good.

Upgrading the firmware fixed the problem.  Thanks for your help.

We have 3 different Cisco switches that are showing a speed of 1k for 1G ports and 100bps for 100M which causes to issues with utilization reporting.  I can't find a way to manually change the speed.  

Switches with issues are:

SG250-08HP-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.97.8.4

SG350-10MP-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.95.10.6

SG350X-48MP 48-Port Gigabit PoE Stackable Managed Switch
SNMP object ID=1.3.6.1.4.1.9.6.1.94.48.6

We have 1 switch which is fine:

SG300
SRW2008-K9
SNMP object ID=1.3.6.1.4.1.9.6.1.83.10.1

Attached are a few screenshots.  

Any suggestions on what I can do to fix this?

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