Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Skins
  • Light
  • Brite
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (Flatly)
  • No Skin
Collapse
Brand Logo

NetXMS Forum

  1. Home
  2. Support
  3. Port View is Blank

Port View is Blank

Scheduled Pinned Locked Moved Support
10 Posts 4 Posters 216.3k Views
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • K
    K
    kv
    wrote on last edited by
    #1

    Hello,

    Trying out netxms and I really liked the port view feature shown here. I've added two of my switches so far, one Arista and one Mellanox but neither are showing a port view in the ports tab. I created a dashboard with the port view element and the names of the switches show up but no ports.

    I've uploaded an image example of what I'm seeing on the ports tab of the switch, I noticed the ports column there is blank, I've polled the full configuration and topology and that's what it came up with. Whether I select state, status, or vlans, I just see the same screen shown here.

    Am I missing something to get the ports to show up? I haven't configured any DCIs for the switches yet.


    example.png

    1 Reply Last reply
    0
    • U
      U
      uldis
      wrote on last edited by
      #2

      Hi, could you please share screenshots of Capabilities in Overview tab and Interfaces tab for both?

      1 Reply Last reply
      0
      • K
        K
        kv
        wrote on last edited by
        #3

        I've added the capabilities for each switch. Also, each of them are using the generic driver, I couldn't find any snmp drivers for these switches. But I found this post which seems to indicate that port view essentially doesn't work without vendor specific drivers?


        mellanox-capabilities.png

        arista-capabilities.png

        1 Reply Last reply
        0
        • U
          U
          uldis
          wrote on last edited by
          #4

          We will check it internally, sure. In the meantime, could you please also share Interfaces tab output for both?

          1 Reply Last reply
          0
          • K
            K
            kv
            wrote on last edited by
            #5

            Here's an excel document with a sheet for each switch's interfaces, names and mac addresses are anonymized.


            interfaces.xlsx

            1 Reply Last reply
            0
            • U
              U
              uldis
              wrote on last edited by
              #6

              Hi there, we have created tracker for this and will look into resolving it.

              https://track.radensolutions.com/issue/NX-2651

              1 Reply Last reply
              0
              • F
                F
                Filipp Sudanov
                wrote on last edited by
                #7

                Hi,

                the ticket was a bit lost in the development queue. Do you still have these devices, as we'd need some additional information from them.

                1 Reply Last reply
                0
                • P
                  P
                  piropiro24
                  wrote on last edited by
                  #8

                  Hi, even with Zyxel switch the port view is blank.
                  Immagine 2026-03-24 204609.png
                  Immagine 2026-03-24 204553.png
                  Immagine 2026-03-24 204742.png

                  1 Reply Last reply
                  0
                  • F
                    F
                    Filipp Sudanov
                    wrote on last edited by
                    #9

                    Port view works only for devices for which NetXMS has device drivers, so some of these drivers are capable of getting port information. Zyxel devices are not in priority for driver development due to limited resources.

                    1 Reply Last reply
                    0
                    • P
                      P
                      piropiro24
                      wrote on last edited by
                      #10

                      I've just update to 6.1.0 and all works perfectly.
                      Thank you for your works!!!

                      1 Reply Last reply
                      0

                      Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                      Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                      With your input, this post could be even better đź’—

                      Register Login
                      Reply
                      • Reply as topic
                      Log in to reply
                      • Oldest to Newest
                      • Newest to Oldest
                      • Most Votes


                      • Login

                      • Don't have an account? Register

                      • Login or register to search.
                      Powered by NodeBB Contributors
                      • First post
                        Last post
                      0
                      • Categories
                      • Recent
                      • Tags
                      • Popular
                      • Users
                      • Groups