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NetXMS Forum

C

clifford

@clifford
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Recent Best Controversial

  • Double Link in Maps
    C clifford
    Support

    Hi

    Weird! now it shows 3 links, can someone point out what might be going on here

    Regards

    Clifford


    map2.PNG


  • Double Link in Maps
    C clifford
    Support

    Hi

    Any idea as to why the map links have double connections between nodes? this is when I add seed nodes in the L2 topology map

    screenshot attached

    Regards

    Clifford


    map.png


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi!

    Yes your right, there is no sound and no vibration

    However, the status of the node as critical is displayed

    Regards

    Clifford Dsouza


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi

    Upgraded to 3.1

    was hoping the sound thing would work in the latest release of the android app, but it doesn't,

    it's the same notification sound don't play on critical alarms

    Regards

    Clifford Dsouza


  • XMPP Not Working on some systems or working erratically
    C clifford
    Support

    Im trying to setup XMPP messaging for NetXMS

    192.168.1.X (NetXMS 2.2.17) -- Production Server – Debug set to 6
    XMPP Works fine, XMPP message is triggered when a node changes state to down or Up but many times the message is delayed or is missed
    Tail -f /var/log/netxmsd |grep xmpp shows messages being triggered when a node change state

    192.168.1.Y (NetXMS 2.2.17)  – Test Server – Debug set to 6
    Tail -f /var/log/netxmsd |grep xmpp shows NO messages being triggered when a node change state
    However I am able to get responses from the server show commands via xmpp client

    192.168.5.Z (NetXMS 3.0) – Test server -- Debug set to 6
    Tail -f /var/log/netxmsd |grep xmpp shows NO messages being triggered when a node change state.
    However I am able to get responses from the server show commands via xmpp client

    Looks like the test setups work like 1-way communication.

    I have double-checked the configuration between the working and  the non-working systems they are exactly identical

    Ejabberd XMPP Server –
    Tcpdump shows messages being triggered from 192.168.1.X – production server  but no XMPP responses from the test systems when the same done is down,
    The users configured in ejabberd show as online

    Need help in getting this working as this was the alternative to the Netxms android not playing alert sounds

    Edit:  I have noticed that when I configure server action (Email) +(XMPP)

    The mail is generated instantly when our node goes down, but the XMPP message is not trigerred even though the event processing policy is instructed to use XMPP also as server action along with email action.

    Regards

    Clifford Dsouza


  • Server Restart Issues
    C clifford
    Support

    Hi

    I'm using NetXMS 2.2.17 on CentOS Linux release 7.6.1810 (Core)

    When I restart the NetXMS service, the service shows as running, however, I cannot connect to the console,

    What I see is that the process still runs in the background even I issue a systemctl stop netxmsd command

    and even though the systemctl status netxmsd show the process as dead

    What I then need to do is that kill the process and the start the NetXMS service in order to get things working,

    is there a solution to this issue?

    The same happens when I do a service stop, wait a few seconds and the issue a service start command, the service shows as running but I still cannot connect to the console

    Edit: I have observed the same behavior with V3.0.2329

    Regards

    Clifford Dsouza


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi Filipp,

    Just to let you know, the critical sound alert plays on an old Moto3 Power handset,

    However, it does not play on the following phones that I tested

    Samsung J7 (2016)
    Redme Note5 Pro,
    Moto G5 S plus,
    Xiaomi Redmi Note 7 Pro

    I think i will move on to XMPP options to get notification alarms on my phone
    meanwhile, if u find something please do let me know.

    Thanks
    Clifford Dsouza


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi Filipp

    thanks for your responses and good to know it works for you, make me think I do have hope for this to get working

    at first, I thought it may be my handset, but then I tried with 3 different handsets, but no luck

    am attaching screenshots, please let me know what I may be doing wrong.

    Regards

    Clifford Dsouza


    NetXMS App Settings.JPG

    Netxmx Even Processing Config.JPG


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi Filipp

    I did that, but the alarm does not sound when any node goes down

    btw does it work for you?

    Regards

    Clifford Dsouza


  • Sound not playing on alarms android app
    C clifford
    Support

    isnt anyone using the android app? :-[

    would have really helped me if I could get the alarm sounds working

    Regards

    Clifford


  • Locked myself out
    C clifford
    Support

    Thanks Victor

    Worked!!

    Regards

    Clifford Dsouza


  • Sound not playing on alarms android app
    C clifford
    Support

    Hi

    Alarm sounds do not work in NetXMS android app

    am running the latest Version 3.0.2329

    and android apk Version 3.0.2284

    I need the app to play a ringtone when a critical alarm is detected

    Regards

    Clifford Dsouza


  • Locked myself out
    C clifford
    Support

    Thanks, Filipp for the reply, actually I am able to log in, but am not able to access anything in NetXMS, ive lost permission on all objects somehow while trying to change permission for a user

    Regards
    Clifford Dsouza


  • Locked myself out
    C clifford
    Support

    Hi,

    I am able to log in as admin but unable to access anything, this happened due to some change in access permission, how do I reset so I can get access to all of Netxms as admin?

    all I can see is Templates, Dashboard, Network Maps and Business service in the object browser

    Regards

    Clifford Dsouza


  • Disable switch port on event
    C clifford
    Support

    Hi

    We have redundant circuits for some of our destinations, sometimes we experience latency on a given path, is it possible to disable a port on a device via netxms if the associated circuit experiences latency so the more reliable redundant link takes over

    Regards
    Clifford Dsouza


  • Need to set Reminder for Device Alerts
    C clifford
    Support

    Hi,

    I am using Netxms Version 2.2.16 on Centos 7. I am using email alerts for all my devices in Netxms, I want to know if anyone can help me on setting up Reminders for alerts coming from network devices (For Example when a device is down and down alert is triggered and it is not attended then System should give a reminder to the user after every minutes or hour).

    One more Issue I am facing is that I am not getting Down Email alerts for most of devices in netxms.

    Thank You
    Sushant D.


  • Netxms Service not starting
    C clifford
    Support

    Hi Victor,

    We have executed netxmsd with D9 below is the out.

     pollCount=4 requiredPolls=6
    2019.07.22 12:53:58.438 *D* StatusPoll(Singapore_5850): polling interface 2704463 [10GE1/0/22]
    2019.07.22 12:53:58.443 *D* Node(PADGHE)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469838): dwResult=0
    2019.07.22 12:53:58.443 *D* DataCollector(): processing DC object 4280 ".1.3.6.1.2.1.31.1.1.1.10.27" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.443 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693861 (item_id,idata_timestamp,idata_value) VALUES (3919,1563780238,'-23')" [0 ms]
    2019.07.22 12:53:58.444 *D* Node(PADGHE)->GetItemFromSNMP(.1.3.6.1.2.1.1.3.0): dwResult=0
    2019.07.22 12:53:58.445 *D* Node(MIRCHOLI)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469710): dwResult=0
    2019.07.22 12:53:58.445 *D* DataCollector(): processing DC object 4442 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.445 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693863 (item_id,idata_timestamp,idata_value) VALUES (3928,1563780238,'-17')" [0 ms]
    2019.07.22 12:53:58.449 *D* Node(PADGHE)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.1.1.11.67108873): dwResult=0
    2019.07.22 12:53:58.449 *D* DataCollector(): processing DC object 4443 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470862" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.450 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693861 (item_id,idata_timestamp,idata_value) VALUES (6704,1563780238,'38')" [0 ms]
    2019.07.22 12:53:58.450 *D* DataCollector(): processing DC object 4459 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470414" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.450 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693861 (item_id,idata_timestamp,idata_value) VALUES (6703,1563780238,'144 days, 19:04')" [0 ms]
    2019.07.22 12:53:58.456 *D* Node(MIRCHOLI)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469838): dwResult=0
    2019.07.22 12:53:58.456 *D* DataCollector(): processing DC object 5417 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469390" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.456 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693863 (item_id,idata_timestamp,idata_value) VALUES (3929,1563780238,'-15')" [0 ms]
    2019.07.22 12:53:58.456 *D* Node(MIRCHOLI)->GetItemFromSNMP(.1.3.6.1.2.1.1.3.0): dwResult=0
    2019.07.22 12:53:58.463 *D* Node(MIRCHOLI)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.1.1.11.67108873): dwResult=0
    2019.07.22 12:53:58.463 *D* DataCollector(): processing DC object 5418 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469454" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.463 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693863 (item_id,idata_timestamp,idata_value) VALUES (6708,1563780238,'43')" [0 ms]
    2019.07.22 12:53:58.464 *D* DataCollector(): processing DC object 5423 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469774" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.464 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693863 (item_id,idata_timestamp,idata_value) VALUES (6707,1563780238,'148 days, 19:36')" [0 ms]
    2019.07.22 12:53:58.467 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470094): dwResult=0
    2019.07.22 12:53:58.467 *D* DataCollector(): processing DC object 5425 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469902" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.467 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3951,1563780238,'-6')" [0 ms]
    2019.07.22 12:53:58.482 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470158): dwResult=0
    2019.07.22 12:53:58.482 *D* DataCollector(): processing DC object 5426 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469966" owner=2694021 sourceNode=0
    2019.07.22 12:53:58.482 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3952,1563780238,'-8')" [0 ms]
    2019.07.22 12:53:58.493 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470222): dwResult=0
    2019.07.22 12:53:58.493 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3953,1563780238,'-7')" [0 ms]
    2019.07.22 12:53:58.503 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470350): dwResult=0
    2019.07.22 12:53:58.504 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3954,1563780238,'-6')" [0 ms]
    2019.07.22 12:53:58.514 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469518): dwResult=0
    2019.07.22 12:53:58.514 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3955,1563780238,'-16')" [0 ms]
    2019.07.22 12:53:58.525 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469582): dwResult=0
    2019.07.22 12:53:58.525 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3956,1563780238,'-19')" [0 ms]
    2019.07.22 12:53:58.536 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469646): dwResult=0
    2019.07.22 12:53:58.536 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3957,1563780238,'-18')" [0 ms]
    2019.07.22 12:53:58.548 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469710): dwResult=0
    2019.07.22 12:53:58.549 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3958,1563780238,'-17')" [0 ms]
    2019.07.22 12:53:58.551 *D* Interface::StatusPoll(2704463,10GE1/0/22): new state from SNMP: adminState=1 operState=2
    2019.07.22 12:53:58.551 *D* Interface::StatusPoll(2704463,10GE1/0/22): newStatus=0 oldStatus=0 pollCount=4 requiredPolls=6
    2019.07.22 12:53:58.551 *D* StatusPoll(Singapore_5850): polling interface 2704464 [10GE1/0/23 (Stack-Port1/1)]
    2019.07.22 12:53:58.551 *D* Node(TURBHE)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670): dwResult=0
    2019.07.22 12:53:58.552 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693009 (item_id,idata_timestamp,idata_value) VALUES (5526,1563780238,'-8')" [1 ms]
    2019.07.22 12:53:58.570 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469838): dwResult=0
    2019.07.22 12:53:58.570 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (3959,1563780238,'-19')" [0 ms]
    2019.07.22 12:53:58.572 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.2.1.31.1.1.1.6.27): dwResult=0
    2019.07.22 12:53:58.572 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (4279,1563780238,'132496')" [0 ms]
    2019.07.22 12:53:58.573 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.2.1.31.1.1.1.10.27): dwResult=0
    2019.07.22 12:53:58.573 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (4280,1563780238,'1923560')" [0 ms]
    2019.07.22 12:53:58.583 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670): dwResult=0
    2019.07.22 12:53:58.584 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (4442,1563780238,'-17')" [0 ms]
    2019.07.22 12:53:58.594 *D* Node(TURBHE)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67471118): dwResult=0
    2019.07.22 12:53:58.594 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2693009 (item_id,idata_timestamp,idata_value) VALUES (5527,1563780238,'-5')" [0 ms]
    2019.07.22 12:53:58.595 *D* Node(CHAKAN)->GetItemFromSNMP(.1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470862): dwResult=0
    2019.07.22 12:53:58.595 *D* [db.query          ] Successful sync query: "INSERT INTO idata_2694021 (item_id,idata_timestamp,idata_value) VALUES (4443,1563780238,'-10')" [0 ms]
    2019.07.22 12:53:58.597 *D* AdHocScheduler: run scheduled task with id = 213, execution time = 1563780238
    2019.07.22 12:53:58.598 *D* AdHocScheduler: sleeping for 43 seconds
    2019.07.22 12:53:58.598 *D* [action            ] Executing scheduled action [1] for event (null) on node [251265]
    2019.07.22 12:53:58.598 *D* [action            ] Executing action 1 (Link Down) of type SEND EMAIL
    Segmentation fault


  • Netxms Service not starting
    C clifford
    Support

    Hi ,

    Our Netxms Server service not starting. Below are the logs, please help.

    [root@localhost ~]# tail -f /var/log/netxmsd
    2019.07.09 11:48:16.897 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6410 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470094": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.925 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6413 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470286": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.926 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6414 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470350": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.929 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6415 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470414": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.931 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6416 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470478": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.932 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6417 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470542": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.936 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6418 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470606": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.959 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6421 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470798": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:16.960 *W* Failed to execute transformation script for object 2721340 "FIVE GARDEN" DCI 6422 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470862": Error 4 in line 1: Bad arithmetic conversion
    2019.07.09 11:48:17.065 *W* Failed to execute transformation script for object 2721343 "THERGAON" DCI 5404 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470542": Error 4 in line 1: Bad arithmetic conversion

    Thank you
    Chandan


  • Unable to start Netxms
    C clifford
    Support

    Hello,

    We are unable to start Netxmsd Service. Getting error in the /var/log/netxmsd

    2019.05.16 10:42:32.688 *I* Network device driver "ERS8000" loaded successfully
    2019.05.16 10:42:32.688 *I* Network device driver "CATALYST-GENERIC" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "CATALYST-2900XL" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "CISCO-ESW" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "CISCO-SB" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "H3C" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "HPSW" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "PROCURVE" loaded successfully
    2019.05.16 10:42:32.689 *I* Network device driver "OPTIX" loaded successfully
    2019.05.16 10:42:32.690 *I* Database driver "sqlite.ddr" loaded and initialized successfully
    2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket 0.0.0.0:162
    2019.05.16 10:42:43.868 *I* Listening for SNMP traps on UDP socket [::]:162
    2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on 0.0.0.0:4701
    2019.05.16 10:42:43.871 *I* SocketListener/Clients: listening on [0.0.0.0]:4701
    2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on 0.0.0.0:4747
    2019.05.16 10:42:43.871 *I* SocketListener/MobileDevices: listening on [0.0.0.0]:4747
    2019.05.16 10:42:43.871 *I* NetXMS Server started
    2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on 0.0.0.0:4703
    2019.05.16 10:42:43.871 *I* SocketListener/AgentTunnels: listening on [0.0.0.0]:4703
    2019.05.16 10:43:17.037 *W* Failed to execute transformation script for object 2694761 "HINJEWADI" DCI 4515 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67470670": Error 4 in line 1: Bad arithmetic conversion
    2019.05.16 10:43:17.122 *W* Failed to execute transformation script for object 2701221 "WARJE" DCI 4513 ".1.3.6.1.4.1.2011.5.25.31.1.1.3.1.32.67469902": Error 4 in line 1: Bad arithmetic conversion

    Please help.


  • Unable to Start Netxms Server
    C clifford
    Support

    Hi Victor

    Has the bug "delayed action execution" been addressed in 2.2.13

    I'm currently using 2.2.12 and my server crashes quite often, it only starts after i manually delete the tasks from the database. will the upgrade solve the issue

    Regards

    Clifford Dsouza

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